I found a problem while charging my iPhone 5 today. After I plugged in the lightning cable to charge I accidentally bumped it and noticed it had stopped charging. So I slightly wiggled the connector left and right. While doing this I noticed that it would start charging (it made the charge sound) then it would stop charging. It would also reflect on the battery icon as well. I’m not too happy about this and think this should be something Apple should fix.
Update: this problem seems to be with the Lightning to USB cable which is sold by Apple. The cable included in the iPhone 5 packaging does not have this same issue.
Have you found this with your device too?
Leave a comment. I would like to hear from you on this.
I am having a similar problem -with the cord that came with the phone, as well as an extra one I bought. This just started 2 days ago.
Cindy,
I updated my post about the cable that came with my iPhone working just fine I’m sorry to hear that’s not the same for you. I also purchased 2 extra cables form the Apple store and both of the two cables seem to be experience this problem. I plan on returning mine in hopes that these were defects.
Thanks for your comment and please keep us updated on your issue.
Thanks,
Electricsproket
I’m having the exact same problem. I purchased additional cable and it won’t work with wall outlet or computer either. The one that came with the phone is “hit or miss” as to connecting and synching with the computer. Not good!!
I’m having the same issue as we speak, how did you guys managed to charge it?? I just received my phone yesterday, and I am using the USB that came in with the phone. My phone says at 10% it’s “fully charged icon”
Lou,
From what I experienced if you move the connector side to side or up and down you may get it to make a connection and charge. If not you should definitely take it to an Apple store either way. They will most likely swap out the device for you.
Sorry to hear your having trouble.
I’m having the same issues with my cord. I went as far as taking it back to the verizon store, but once there it started working with no problem! The next day same issue. I tried an I phone 4s usb charger cord with my wall adapter and it worked fine. I think there is a problem with the phone picking up the charge.
I got it to charge!! There’s two things I noticed. It started to charge (went from
The “fully charge icon” to the “charging icon”) when it hit 8% or maybe not since I kept moving it around the Connector, also noticed the connectors are at the bottom of the phones dock so I while holding the phone in one hand (horizontally) and with the other hand I pulled the plugged in Lighting connector UP! (Do it slightly and hold it see if batt percentage changes) and I noticed the battery percentage went up 1% so I marked the top of the lightning connector, where I have it marked its the only side that charges if I flip the connector it does not charge, it does not even show a “fully charged icon” like It did at the beginning. But for now it charges on only one side of the lighting connector and it has “lighting icon” when charging. Hope it helps, now not sure by me
Pulling the connector up if it will damage the dock on my phone.
Lou,
Glad you got it to charge! Have you considered taking it to Apple for an exchange? This sounds like a defect that would be difficult to live with, but that is your call my friend.Good Luck.
I been thinking about it but it took them 4 weeks to ship my phone so if I go for an exchange who knows how much longer I got to wait, I might do it when there’s more phones available, thank you for you time!
You have a point Lou, but Apple should have some stock in house so you quite possibly can get a replacement on the spot. Worth a shot!
When I first got my 5 in November, the charger that came with it did not work at all; I went to the Apple store and they gave me a new charger. Now I am experiencing problems again. I have to wiggle the charger around to get it to charge, and if I move it even slightly once it starts, it makes the humming sound and stops charging. Very frustrating. The closest Apple store to me is 45 miles away, so it’s also costing me money.
That’s very unfortunate, sorry to hear you are still having issues. Apple should replace the device if you are willing to make another trip back to the store. I would suggest taking the charger and cable that you use to show them the issue.
My iPhone 5 began not recognizing the lightning plug after I uploaded the new iOS 6.1. It won’t charge with any of my three Apple Lightning to USB plugs when using the standard Apple charging cube. If I plug the same cords into my laptop and re-boot the iPhone, it recognizes the plug and begins charging. Wiggling the cord has no effect.
John, have you tried to restore it? When you do make sure to restore as a new device and see if that corrects your problem.
Well I have 2 lighting cables for the iPhone 5 both shipped by Apple.
I just started having a charging problem, with it intermittently charging if slightly touched or moved. (ie kicks on and off.) This is both cables, in the wall, in the computer, or in the vehicle USB
SO this has to be hardware in the bottom of the phone, not making good contact. Very frustrating to say the least !